Friday, October 12, 2007

First-Gen Zune Getting All The New Features: This is How You Treat Your Customers

Gizmodo is reporting that First-Gen Zunes Are To Get All The New Zune 2 features (for free!!). The post goes on to suggest that "This is How You Treat Your Customers". I agree completely!! Having ordered the Zune two days before the announcement, it was a shock to find that whilst in transit, my purchase was not outdated. It was a delight to find the extra features will be available for free download. In effect, I've got a somewhat smaller and marginally thicker box, but for what I use it for (short-ish commutes up to town and flights inside EMEA) my 30gb model is fine.

So thanks Microsoft - this is really the way to treat your customers. The folks over in the Vista group (and MSL) could learn a thing or two from this very nice move.

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