The Lync team at Microsoft publish a comprehensive guide to network planning, monitoring and troubleshooting of Lync.
This guide consists of a large (146 page document) , 2 spreadsheets, 2 PowerShell scripts and a collection of SQL T-SQL scripts – not to mention a README file:
- The document looks at the aspects of planning, monitoring and troubleshooting Lync 2013 and describes these processes in some detail.
- The spreadsheets enable you to look at various aspect of your Lync architecture and compare your environment with best practices – for example looking at the CPU utilisation on all your servers and ensuring that they are all less than 80%. These were updated in the latest drop of the guide
- The PowerShell scripts enable you to obtain the key health indicators in your infrastructure that can then be used within the spreadsheets.
- The SQL scripts are queries that help you leverage the data contained on your QOA/CDR databases.These were updated in the latest drop of the guide
If you are implementing Lync, this material can be invaluable. especially if you are planning using Enterprise voice. If you used earlier version of the guide, then you would be well advised to download the latest version for the updated spread sheets and the T-SQL scripts. If you have not yet used the guide, or are early on in the planning stages of your deployment, make sure you read and work through document as you deploy.